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Spotlight Studios
Beehive Lofts
Beehive Mill
Jersey Street
M4 6JG

Frequently Asked Questions

What is an SSL Certificate and do I need one?

IT encrypts the traffic between your website and the end user. So if you want to ensure your customers are safe when using your website then yes, you most certainly do need one. This is why Spotlight Studios now includes a free SSL certificate with ALL our Manged Hosting Solutions.

My website is not showing the latest content, what can I do?

If your website is not updating correctly, this usually indicates a caching issue. The first step would be to clear your browser cache, but if that does not resolve the issue then you can click here to force the CDN to clear it’s cache.

If the website is still not rendering correctly, please raise a support ticket.

How do I setup a Direct Debit?

Setting up a new direct debit is easy BUT you do need to have an outstanding invoice before you can do it.

You can read more about how to setup a direct debit here.

Does Webmaster Include any Updates?

From our “Starter” package, yes. This starts off from 10 minutes per month. ALL tickets are limited to 1 request (i.e. 1 support ticket/request) per month. These minor amends might be along the lines of, updating content on a page, adding/removing a member of staff, updating contact details or swapping out a banner image.

How to Find Us

There is on road parking around the area for ~£0.01/min and a carpark highlighted on the map which is ~£2 for the day.

Manchester

Beehive Lofts
Beehive Mill
Manchester
M4 6JG

Bradford

re:Center
Richmond Road
Bradford
BD7 1DP

Bristol

Satellite Office
(Get in touch)
Bristol
BS1 6NL

Spotlight Studios Manchester Office