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WordPress Support

Get an instant quote below:

Webmaster Customiser
£ +vat/mo
£ +vat/yr
  • We recognised that because of the complexity of modern websites, customers often overlooked backup, security, monitoring and updates – essential for any system in the public eye. We also noticed that a lot of customers did not delve into features that they did not understand, such as SEO and social media marketing so we wanted to make these available in the simplest way possible.

    If you are in any doubt over how we can help or any questions about this service please don’t hesitate to contact us today.

Step 1: Choose your level of security

2 Months FREE
when billed anually

Basic Security

  • Website Monitoring
  • Daily Virus / Malware Scans
  • Repair Infected Files
  • Basic Spam Filtering
  • 404 error Scanning
  • Quarterly Reports

Basic Security

Our entry level Webmaster package takes care of all your main security worries. Around the clock monitoring of your website means that we’ll know if it goes off-line for more than a few minutes and daily Virus and Malware scans ensure that even if you are attacked we can repair the infected files quickly. If you have subscribers or commenters we’ll filter out the spam and we’ll issue quarterly reports to keep you up to date.

£25+VAT/mo £250+VAT/yr

Advanced Security

For websites that deserve a little more security the Advanced package includes a real-time firewall to keep all activity in check and advanced Spam filtering to ensure nothing gets through. We’ll limit the countries that can login to the admin area as well protect against brute force and other hacking methods and in the worst of cases we take regular secure backups of your website, independent from your hosting for fast recovery.

+£15+VAT/mo +£150+VAT/yr

Advanced Security

  • Basic Security Included
  • Double Backup Redundancy
  • Real-time Advanced Firewall
  • Advanced Spam Filtering
  • Protection from Hackers
  • Country Blocking

Advanced Security

For websites that deserve a little more security the Advanced package includes a real-time firewall to keep all activity in check and advanced Spam filtering to ensure nothing gets through. We’ll limit the countries that can login to the admin area as well protect against brute force and other hacking methods and in the worst of cases we take regular secure backups of your website, independent from your hosting for fast recovery.

£40+VAT/mo £400+VAT/yr

Step 2: Choose your update frequency

Updating WordPress, your plugins and your theme files is essential to keeping your site functional and secure, but updates can interfere with customizations, cause incompatibility issues or even break your site. This is the main focus of our Webmaster package and we recommend quarterly updates as a minimum to any WordPress Support Package.

No Updates

We may notify you if we suspect that your website is out of date but we will not update your website unless specifically requested.

No Updates

Quarterly Updates

We’ll Update your website, theme and plugins four times a year to keep everything secure and running smoothly.

+£25/mo +£250/yr

Monthly Updates

For those more security concious (especially if you have higher levels of traffic) we’ll update your website in the first week of every month.

+£45/mo +£450/yr

Weekly Updates

No compromise. No risk. We’ll update your website every week so that combined with our security packages you can always sleep soundly.

+£75/mo +£750/yr

Step 3: Choose your Managed Hosting Platform

Managed hosting means that we take care of everything for you, so if you don’t understand terms such as DNS, CNAME records, FTP (or you simply don’t want to get involved) then don’t worry because we’ll be managing that for you. Choose from our Managed Cloud Hosting, Business Hosting or you could opt for more powerful Premium Hosting or a Private Server if your needs warrent one.

If you are in any doubts about what you need then please don’t hesitate to talk to us for advice

Cloud Hosting

Fast, reliable cloud hosting including daily backups. Built on the latest infrastructure with WordPress in mind. This is our basic shared platform with a 99% uptime SLA.

+£25/mo +£250/yr

Business Hosting

With a 100% Network uptime and 1hr recovery SLA this is hosting that you can trust. Our enterprise grade private dedicated servers provide significant performance, security and reliability improvements.

+£50/mo Read more +£500/yr

Premium Hosting

Two servers that are load-balanced and Built with dedicated RAM and CPU resources, our premium hosting offers superior performance, complete redundancy and an SLA of 99.99% uptime guaranteed.

+£75/mo Read more +£750/yr

VPS / Dedicated Server

We can provision and manage a Dedicated server just for you. Fast, Secure and Private. No compromise.

From:

+£125/mo +£1,250/yr

We’re not meglomaniacs so if you would prefer to arrange your own hosting then we can work with that. Note that some speed and security features may require us to have access to your server.

Step 4: Choose your Level of Support

Your needs for support will depend a lot on your individual needs. We can always put together a custom support contract so if in doubt just Get in touch.
Minor amends are classed as small changes such as changing content whereas development time is ongoing development of a service or feature.

No Support

We’ll always be on hand if you need our assistance, but any additional support will be charged at our standard hourly rate and booked in based on our current workload.

£60+VAT/hr

Up to 1 hour minor amends

We’ll guarantee 1 hour of support each month to update your images, change your prices, swap contact email address or for you to put towards more major changes. Need more than an hour? Get in touch today.

+£30+VAT/mo +£300+VAT/yr

4 hours development

A bigger website, especially one with a membership or e-commerce system in place is likely to need a higher level of support contract to maintain the website and support clients. We will guarantee you 4 hours per month of ongoing development.

+£200/mo +£2000/yr

Step 5: Choose your Addons

Spotlight Assist

Remote assistance, virus scanning and monitoring for your local machines. This addon goes particularly well with our support hours.

From £50/mo Read more

SEO Campaigns

Once you’ve set your website to be bullet-proof you’ll likely want to increase your rankings so talk to us about our SEO Campaigns

From £1,000 Read more

Monthly Readable Traffic / SEO reports

Frustrated and confused by your Google Analytics Dashboard? Let us break it down for you in simple terms.

£10/mo +£100/yr

SSL Certificate

Secure your website and give your vistors piece of mind with a Secure Server Certificate.

Website Notification / Form tracking

We’ll keep a log of your websites notifications and online form submissions.

+£10/mo +£100/yr

Social Media Management Tool

Automate your campaigns and build a social media presence with our online social media management tool.

Free! Read more

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