We recognised that because of the complexity of modern websites, customers often overlooked backup, security, monitoring and updates – essential for any system in the public eye. We also noticed that a lot of customers did not delve into features that they did not understand, such as SEO and social media marketing so we wanted to make these available in the simplest way possible.
If you are in any doubt over how we can help or any questions about this service please don’t hesitate to contact us today.
Step 1: Choose your level of security
when billed anually
- Website Monitoring
- Daily Virus / Malware Scans
- Repair Infected Files
- Basic Spam Filtering
- 404 error Scanning
- Speed and Security
Basic SecurityOur entry level Webmaster package takes care of all your main security worries. Around the clock monitoring of your website means that we’ll know if it goes off-line for more than a few minutes and daily Virus and Malware scans ensure that even if you are attacked we can repair the infected files quickly. If you have subscribers or commenters we’ll filter out the spam, too.
Advanced SecurityFor websites that deserve a little more security the Advanced package includes a real-time firewall to keep all activity in check and advanced Spam filtering to ensure nothing gets through. We’ll limit the countries that can login to the admin area as well protect against brute force and other hacking methods and in the worst of cases we take regular secure backups of your website, independent from your hosting for fast recovery.
- Basic Security Included
- Extra Backup Redundancy
- Real-time Advanced Firewall
- Advanced Spam Filtering
- Protection from Hackers
- Country Blocking
Advanced Security and ReportingFor websites that deserve a little more security the Advanced package includes a real-time firewall to keep all activity in check and advanced Spam filtering to ensure nothing gets through. We’ll limit the countries that can login to the admin area as well protect against brute force and other hacking methods and in the worst of cases we take regular secure backups of your website, independent from your hosting for fast recovery.
Step 2: Choose your update frequency
Updating WordPress, your plugins and your theme files is essential to keeping your site functional and secure, but updates can interfere with customizations, cause incompatibility issues or even break your site. This is the main focus of our Webmaster package and we recommend quarterly updates as a minimum to any WordPress Support Package.
No UpdatesWe may notify you if we suspect that your website is out of date but we will not update your website unless specifically requested.
Step 3: Choose your Managed Hosting Platform
Managed hosting means that we take care of everything for you, so if you don’t understand terms such as DNS, CNAME records, FTP (or you simply don’t want to get involved) then don’t worry because we’ll be managing that for you. Choose from our Managed Cloud Hosting, Business Hosting or you could opt for more powerful Premium Hosting or a Private Server if your needs warrent one.
If you are in any doubts about what you need then please don’t hesitate to talk to us for advice
We’re not meglomaniacs so if you would prefer to arrange your own hosting then we can work with that. Note that some speed and security features may require us to have access to your server.
Step 4: Choose your Level of Support
Your needs for support will depend a lot on your individual needs. We can always put together a custom support contract so if in doubt just Get in touch.
Minor amends are classed as small changes such as changing content whereas development time is ongoing development of a service or feature.