Live chat is the informal sales assistant of the digital world – there to help boost customer confidence by answering quick questions about products and services without submitting a formal email request. How effective is it? This research study – “Making Proactive Chat Work” was conducted by Forrester Research and it found the following: “Many […]
News in the ‘Social Media’ Category
A lot of people don’t understand the importance of social media and how it can benefit them, hindering sales, profit, and valuable leads.
Blogs and News feeds are an essential tool for SEO, repeat visits and overall increasing traffic to your website by keeping it fresh and interesting.
If you are struggling with time social media management tools can make updating your feeds more efficient, or you could outsource it all together!