Creative Support Packages
To Meet your Needs

We understand that everyone needs a different level of support so you’re not tied into specific packages with us.

Ongoing Support & Maintenance

Service Enquiry Form
Please fill in the form with any additional information and a member of the team will be in touch shortly.

Ongoing Support & Maintenance

Support Blocks

Our hybrid support allows you to buy days of support in advance at a lower rate, and use them whenever you need. We bill in increments of 30 minutes and we’ll let you know when you’re down to you last couple of hours and need to renew.

Maintenance Contracts

For bigger, bespoke or more specialised projects, we will put a maintenance package together for you. This will be split across general maintenance and upkeep, ongoing support and a roadmap of new features for your application / website.

Ad hoc Support

We’re available to help regardless of your existing support commitments. Ad hoc support is billed in increments of 2hrs and once we’ve had a short discovery of your needs, we’ll put a quote together for you.

WordPress Webmaster

Our WordPress Webmaster service keeps your core instttp://allation, framework and plugins up to date as well as providing around the clock monitoring and security and additional daily backups.

SLAs from 24hrs

Our standard SLA is 72 hours, however our premium support packages guarantee that we’ll start working on your issue within a day of you submitting a ticket, and we’ll usually respond within a few hours.

UK WordPress Experts

Not only are we experts in the field but our local WordPress developers are here in the UK – no outsourcing abroad, no communication barriers and absolute control both in the quality and security of our work.

Website / Application Support
From Start to End

From the minute we put your proposal document together,

Completing a
Project Scope

By spending 10-15 mins completing our online scoping document you will provide us with all the necessary information we need to provide you with an accurate estimate for the work.

Website Design
Mockups

After completing a project scope we will provide you with an estimate for the work. We then offer a design consultation period where we can mockup your website to provide you with an idea of what it is to look like.

Project Management
and Implementation

Using our client portal and project manager console you will have a front row seat in the development of your website. Before commencing work clear milestones are agreed and we never let communication dwindle, client feedback is an integral part of our development process so don’t be afraid to roll up your sleeves.

Ongoing Website
Support & Maintenance

Launching your website is a major milestone and one we would love to be a part of. We have spent years developing our systems and streamlining processes in order to offer the complete package. Support can range from system/plugin updates, database maintenance, bug fixing, new features or even lending a hand with your site.

Trusted By Clients
and Industry Experts Alike

  • Manchester Media Group Manchester Media Group

    Manchester Media Group

  • The Inspiring Leadership Trust The Inspiring Leadership Trust

    The Inspiring Leadership Trust

  • North Property Group North Property Group

    North Property Group

  • Education Data Hub Education Data Hub

    Education Data Hub

  • CIA 2000 CIA 2000

    CIA 2000

We’ll Set You up
for Success

We’re in it for the long haul, and we hope you are too! Ongoing Support and Maintenance is an important part of your Website / Application and we’re here to make sure that it always runs smoothly.

Around the Clock Support

As well as our phone number, it’s easy to raise a support ticket and we’ll often get back to you within hours, not days.

Project Dashboard

You can be as hands-on or hands-off as you like during the development of your website with complete transparency.

Dedicated Account Manager

Whatever you need, you’ll have a dedicated account manager to reach out to for support, updates and feature requests.

Short Reaction Times

Our customers regularly praise us on how quickly we can solve problems. Just have a read of our reviews.

Simple, Flexible Pricing

The following packages represent common design cases for most of our clients, but we’ll always go through your needs on a case by case basis.

Pay Monthly Websites

Pay Monthly
Websites

From

£50/m+VAT

min 24 months

  • Ongoing Support & Maintenance 1
    Cloud Architecture
    Built on our Spotlight Cloud platform
  • Ongoing Support & Maintenance 1
    Hosting, Updates and SSL
    Everything included for you
  • Ongoing Support & Maintenance 1
    Straight to Market
    Get in front of your customers

Order Enquiry

Pay Monthly Websites

Service Enquiry Form
Please fill in the form with any additional information and a member of the team will be in touch shortly.
Premium WordPress Websites

Premium
WordPress

From

£899+VAT

Best for Professionals

  • Ongoing Support & Maintenance 1
    5 Pages
    Including a contact page
  • Ongoing Support & Maintenance 1
    Integrated News / Blog page
    Engage with your audience!
  • Ongoing Support & Maintenance 1
    Built with SEO in mind
    Maximise your search engine reach

Order Enquiry

Premium WordPress Websites

Service Enquiry Form
Please fill in the form with any additional information and a member of the team will be in touch shortly.
Bespoke Creative Websites

Bespoke
Creative

From

£4,999+VAT

Best for Business

  • Ongoing Support & Maintenance 1
    Beautifully Designed
    Bespoke Websites
  • Ongoing Support & Maintenance 1
    Dedicated Graphic Designer
    Dedicated development team
  • Ongoing Support & Maintenance 1
    Custom Integrations
    Into a variety of applications to cater to your needs.

Order Enquiry

Bespoke Creative Websites

Service Enquiry Form
Please fill in the form with any additional information and a member of the team will be in touch shortly.