Creative Support Packages
To Meet your Needs
Ongoing Support & Maintenance
Ongoing Support & Maintenance
Support Blocks
Our hybrid support allows you to buy days of support in advance at a lower rate, and use them whenever you need. We bill in increments of 30 minutes and we’ll let you know when you’re down to you last couple of hours and need to renew.
Maintenance Contracts
For bigger, bespoke or more specialised projects, we will put a maintenance package together for you. This will be split across general maintenance and upkeep, ongoing support and a roadmap of new features for your application / website.
Ad hoc Support
We’re available to help regardless of your existing support commitments. Ad hoc support is billed in increments of 2hrs and once we’ve had a short discovery of your needs, we’ll put a quote together for you.
WordPress Webmaster
Our WordPress Webmaster service keeps your core instttp://allation, framework and plugins up to date as well as providing around the clock monitoring and security and additional daily backups.
SLAs from 24hrs
Our standard SLA is 72 hours, however our premium support packages guarantee that we’ll start working on your issue within a day of you submitting a ticket, and we’ll usually respond within a few hours.
UK WordPress Experts
Not only are we experts in the field but our local WordPress developers are here in the UK – no outsourcing abroad, no communication barriers and absolute control both in the quality and security of our work.

Website / Application Support
From Start to End
Completing a
Project Scope
By spending 10-15 mins completing our online scoping document you will provide us with all the necessary information we need to provide you with an accurate estimate for the work.
Website Design
Mockups
After completing a project scope we will provide you with an estimate for the work. We then offer a design consultation period where we can mockup your website to provide you with an idea of what it is to look like.
Project Management
and Implementation
Using our client portal and project manager console you will have a front row seat in the development of your website. Before commencing work clear milestones are agreed and we never let communication dwindle, client feedback is an integral part of our development process so don’t be afraid to roll up your sleeves.
Ongoing Website
Support & Maintenance
Launching your website is a major milestone and one we would love to be a part of. We have spent years developing our systems and streamlining processes in order to offer the complete package. Support can range from system/plugin updates, database maintenance, bug fixing, new features or even lending a hand with your site.
Trusted By Clients
and Industry Experts Alike
We’ll Set You up
for Success
We’re in it for the long haul, and we hope you are too! Ongoing Support and Maintenance is an important part of your Website / Application and we’re here to make sure that it always runs smoothly.
Around the Clock Support
As well as our phone number, it’s easy to raise a support ticket and we’ll often get back to you within hours, not days.
Project Dashboard
You can be as hands-on or hands-off as you like during the development of your website with complete transparency.
Dedicated Account Manager
Whatever you need, you’ll have a dedicated account manager to reach out to for support, updates and feature requests.
Short Reaction Times
Our customers regularly praise us on how quickly we can solve problems. Just have a read of our reviews.


Simple, Flexible Pricing
The following packages represent common design cases for most of our clients, but we’ll always go through your needs on a case by case basis.
Pay Monthly
Websites
From
£50/m+VAT
min 24 months
- Cloud ArchitectureBuilt on our Spotlight Cloud platform
- Hosting, Updates and SSLEverything included for you
- Straight to MarketGet in front of your customers
Pay Monthly Websites
Premium
WordPress
From
£899+VAT
Best for Professionals
- 5 PagesIncluding a contact page
- Integrated News / Blog pageEngage with your audience!
- Built with SEO in mindMaximise your search engine reach
Premium WordPress Websites
Bespoke
Creative
From
£4,999+VAT
Best for Business
- Beautifully DesignedBespoke Websites
- Dedicated Graphic DesignerDedicated development team
- Custom IntegrationsInto a variety of applications to cater to your needs.