Faster, more secure and constantly monitored
A snapshot backup is a complete image of your website including files and databases.
This is completed on a daily basis and we’ll keep at least the last 30days so whatever happens, we can get your website back online.
At the basic level you get peace of mind in the form of security, hosting and backup. You can customise your level of Webmaster to include additional features, change the update frequency and add ongoing support so whatever your needs are we have a custom package to suit. A summary of the main duties we undertake are as follows:
- Daily Snapshot Backups of your website files and database with an hour recovery window
- Regular Updates, Including WordPress Core, Themes & Plugins
- Spam filtering for website comments
- Website Monitoring – none of our hosting services are below a 99% up-time guarantee and we will monitor its online status including daily virus and malware scans (and repair infected files if required).
- Real-time protection from hackers and online ‘bots’
We recognised that because of the complexity of modern websites, customers often overlooked backup, security, monitoring and updates – essential for any system in the public eye. We also noticed that a lot of customers did not delve into features that they did not understand, such as SEO and social media marketing so we wanted to make these available in the simplest way possible.
Everything is modular, so it’s easy for you to design a custom package that suits your needs but if there are any additional requirements then please get in touch and we will put something together for you.
Basic Security with Quarterly Updates and Managed Hosting at £50+VAT/mo is a recommended starting block for most websites.
Alongside the basic Webmaster packages we have addons for those customers who want that little bit extra. In addition to the standard Webmaster package you can also receive:
- Monthly “readable” reports on your website traffic (based on data from Google Analytics)
- Monthly / Weekly updates (as opposed to Quarterly)
- Monthly minor ammends (changing images / text etc)
- Monthly development hours (ongoing support)
- Country blocking admin login (preventing potential hacks from outside your country)
- Real-time Advanced Firewall and Advanced Spam filter
- Premium Plugin Licences
- Spotlight Assist
Terms and Conditions
*If problems are detected the Webmaster package is limited to an additional 2hrs work per month. Should additional work be required this will be documented and a quotation supplied.