Live chat is the informal sales assistant of the digital world – there to help boost customer confidence by answering quick questions about products and services without submitting a formal email request. How effective is it? This research study – “Making Proactive Chat Work” was conducted by Forrester Research and it found the following: “Many […]
News in the ‘News’ Category
Following our recent announcements of the absorption of DGL all of us at Spotlight hope that you all had a lovely bank holiday, however now it’s over, it means summer is quickly approaching and we are really excited to let you know our next step… Well if it wasn’t already apparent from the recent site […]
The GDPR (General Data Protection Regulation) will be enforced from 25 May 2018. UK organisations that process the personal data of EU residents have only a short time to ensure that they are compliant. The regulation is designed to harmonise data protection law across Europe, and make the law more relevant to our digital age. […]
In one of the most exciting pieces of news in 2017 Spotlight Studios have acquired the web element of DGL Creative. David is a very talented designer and has over 18 years’ experience in the graphic design and web industry. We have had the fortune of working with him over the last 12 months and […]
A malicious new strain of self-replicating ransomware known as Wanna Decryptor / Wannacry / Wcry, is disabling computers worldwide and has affected leading organisations such as NHS.
It doesn’t matter whether you are a plumber or an international company because you need to make sure that your website has an online presence. This is so you can attract people in your local area or people across the world. Even new customers can embrace your brand and on top of this, it is […]
MailChimp really is one of the biggest email providers when it comes to marketing and the best thing about it is that you can always design your emails to how you want them. That brings around the question, is MailChimp right for your business?
The location of your SEO consultant isn’t a contributing factor for results (as long as they know what they are talking about) but as a business you may prefer to work with a company within your locality. If this is the case then we have an office in both Bradford and Manchester so if you’re […]
Cloud hosting uses clusters of servers in unison to distribute your site so that you can get faster loading speeds and an increased level of reliability.