Let Us Look After You

We recognised that because of the complexity of modern websites, customers often overlooked backup, security, monitoring and updates – essential for any system in the public eye.

WordPress Webmaster

Service Enquiry Form
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WordPress Webmaster

Monitored

Around the clock monitoring including daily virus and malware scans and 404 error alerts.

Updated

We’ll keep your website up-to-date on a Quarterly or Monthly Basis. Better. Safer. Stronger.

Secure

Our Business and Active Security Packages are built in to give you around the clock protection from hackers and spam alike.

Backed Up

Our advanced security includes additional off-site Backups for peace of mind. You could not be in safer hands.

Fast

Advanced caching and server tweaks as part of our Lightning Speed Package makes your website fly!

Premium Plugins

Access to premium frameworks and plugins such as advanced form builders for a low monthly cost.

Why Should I Consider Webmaster?

Our Webmaster service is intended to help support internal staff and / or allow us to support your organisations where you do not have internal website administration expertise or the time to do so.

Simple
at Heart

Our Webmaster service is a WordPress support package that takes care of the necessities.

If you are in any doubt over the importance of this or any questions about this service please don’t hesitate to contact us today.

Faster, more secure
and 24/7 Monitoring

Essentially we will keep WordPress and your installed plugins up-to-date so that your website is safe and secure.

Like to know the status of your website updates and plugins? You can get regular reports from us, too.

Project Management
and Implementation

Using our client portal and project manager console you will have a front row seat in the development of your website. Before commencing work clear milestones are agreed and we never let communication dwindle, client feedback is an integral part of our development process so don’t be afraid to roll up your sleeves.

Ongoing Website
Support & Maintenance

Launching your website is a major milestone and one we would love to be a part of. We have spent years developing our systems and streamlining processes in order to offer the complete package. Support can range from system/plugin updates, database maintenance, bug fixing, new features or even lending a hand with your site.

Trusted By Clients
and Industry Experts Alike

Protect Your Website
From Vulnerabilities

Just an extra £35/mo
All of our Webmaster Services are designed to protect you by keeping your website up-to-date but sometimes, known vulnerabilties are found in existing plugins – can you afford to wait weeks or months for it to be secured?

How does it happen?

People are always trying to exploit systems and when a hole is found in a popular platform / plugin this information tends to be leaked.

A Race Against Time

It is only a matter of time between a vulnerability becoming known and the website being attacked. This can be months, or just days.

No Website, No Sales!

If you run an ECommerce store, then a compromised website means no sales (or worse, payments sent to another provider). We highly recommend this for any online store.

Protect Your Clients

If a vulnerability is exploited then it is possible for them to gain access to you client data. We highly recommend this for membership sites.

Simple, flexible pricing.

The following packages represent common design cases for most of our clients, but we’ll always go through your needs on a case by case basis.

Webmaster
Professional

From

£50/mo+VAT

Best for Professionals

  • WordPress Webmaster 1
    Quarterly Updates
    WordPress core, plugin and theme
  • WordPress Webmaster 1
    Daily Backups
    Additional Redundancy
  • WordPress Webmaster 1
    Around the Clock Monitoring
    Daily Virus and Malware scans

Order Enquiry

Webmaster
Business

From

£75/mo+VAT

Best for Business

  • WordPress Webmaster 1
    Monthly Updates
    Always up-to-date
  • WordPress Webmaster 1
    ECommerce and Multisite Support
    Protect your sales platform
  • WordPress Webmaster 1
    Monthly Reporting Available
    Maximise your search engine reach

Order Enquiry

Vulnerable
Updates

Add-on From

£35/mo+VAT

Best for Security

  • WordPress Webmaster 1
    Daily Monitoring
    Of any known vulnerability
  • WordPress Webmaster 1
    Secured within 72Hrs
    Your website is always protected
  • WordPress Webmaster 1
    Essential for Online Businesses
    * Requires an active Webmaster Package

Order Enquiry

WordPress Vulnerable Updates

Service Enquiry Form
Please fill in the form with any additional information and a member of the team will be in touch shortly.
Webmaster should be taken at the time of build. However any website wanting to upgrade to webmaster at a later date will need to undergo a healthcheck and upgraded to the latest versions before this service can commence. This also applies if you want this service added to a website built by a 3rd party.

WordPress Webmaster Comparison Table

The following packages suit all of our clients from hobbyests to E-commerce multisites, however if you outgrow our Webmaster service (for example with a Membership site) then we have dedicated Maintenance Contracts to look after you.

EssentialStarterProfessionalBusiness
Ideal for..HobbyistsFreelancersProfessionalsBusinesses
Update FrequencyN/ABi-annualQuarterlyMonthly
Spotlight Framework / Plugin Licences
Website Monitoring
Virus / Malware Scans
Integrated CDN
Off-site Backups
Transactional Mail
WooCommerce Support
WordPress Multi-Site Support
Minor Amends Support10 mins/m15 mins/m20 mins/m
Minor Bug Support30min45min1hr
Major Bug Support45min1hr
Membership Sites and Custom Applications
Rollback Included
£15/m+VAT£35/m+VAT£50/m+VAT£75/m+VAT
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WordPress Webmaster Essentials

Service Enquiry Form
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WordPress Webmaster Starter

Service Enquiry Form
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WordPress Webmaster Professional

Service Enquiry Form
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WordPress Webmaster Business

Service Enquiry Form
Please fill in the form with any additional information and a member of the team will be in touch shortly.

Transactional Mail

Transactional mail sends messages via secure servers to ensure that mail is delivered reliably, and on time.

Our Professional and Business Webmaster Packages include 250 sends per month, but if you need more then you can always upgrade to a higher tier.

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Spotlight Framework / Plugin Licences

We use custom frameworks and premium plugins to build websites and keep them running smoothly. These include the core framework that we use to build the website, as well as powerful form builders, custom post and field plugins and other plugins to provide us with core functionality and security.

Our Webmaster Essentials is the minimum required package for any of our WordPress websites to work properly and be updated.

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Maintenance Contracts

Membership sites, websites built on Opencart / Magento / etc and custom applications all require a tailored approach to support – in these situations we will sit down with you and put a dedicated maintenance contract together for your application. These could be anything from a few hours, to a few days per month depending on the scope of the project.

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Minor Amends

ALL tickets are limited to 1 request (i.e. 1 support ticket/request) per month. These minor amends might be along the lines of, updating content on a page, adding/removing a member of staff, updating contact details or swapping out a banner image.

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