Using our client portal with built in project management you will have a front row seat in the development of your website. Before commencing work clear milestones are agreed and we never let communication dwindle, client feedback is an integral part of our development process so don’t be afraid to roll up your sleeves.
Launching your website is a major milestone and one we would love to be a part of. We have spent years developing our systems and streamlining processes in order to offer the complete package. Support can range from system/plugin updates, database maintenance, bug fixing, new features or even lending a hand with your site. That is why our maintenance agreements are flexible and customer focused providing affordable transparent pricing.
We offer Priority Support contracts to continuously monitor, update and look after your website starting at £120+VAT/mo. Priority support is exactly how it sounds – any requests for work are prioritised, responded to within 24 hours, and booked in shortly after. Support outside of this is charged at £60+VAT/hr and although they fall outside of priority support, we do make all efforts to adhere to a similar time-frame.
Our ad-hoc support covers everything from making changes to your website to migrating email accounts.