Category: Updates

Vulnerability Updates now available

As an add on to our WordPress Webmaster support we are now offering specific vulnerable updates as an add-on to our Webmaster service.

For just an extra £25/month+vat (or £250/year+vat) we’ll lock down your WordPress plugins, themes and core files from known security exploits which, combined with the resilient hosting, backup, security and monitoring services that make up WordPress Webmaster Support make Spotlight Studios one of the most robust WordPress platforms available.

What are vulnerability updates?

Updates are usually a mix of security, functionality and efficiency but sometimes there are specific updates released to patch a known vulnerability within the plugin that might put your website at risk. These vulnerabilities should be updated as soon as possible before this weakness is exploited – a known vulnerability is one that has been publicly released and puts any website that uses it at risk.

How do we do it?

As part of our Webmaster support we perform ‘Safe Updates’ on your website. This means that we’ll take a backup of your website before we start updating anything and if we detect any issues during or with the website process we’ll roll back the website and investigate further.

How soon will your website be updated?

We’ll ensure that vulnerabilities are patched with 72 hours of becoming available. These may include WordPress, Plugin or Theme updates however any other files that are also out of date will be updated on the next regular schedule.

How do I know if this is for me?

This add-on goes particularly well with our Quarterly or Monthly updates as it ensures a balance between the general security and maintenance that regular updates provide with the additional peace of mind that if anything that any recognised threats are immediately patched.

More Information

Please get in touch if you have any questions about this add-on whether you would like to add it to your existing WordPress support or maintenance plan or start a new WordPress Webmaster Support package for your website.

Hope for the best, plan for the worst! Backup and Security

You have probably heard a lot of people talk about how important it is to have good backup and security for your hard drive and computer in case something goes wrong, but at the end of the day, the same concept applies to your site as well and there are plenty of things that you need to look out for.

Bad things can happen

Unfortunately bad things can happen. Websites are attacked every single day and although measures can be taken to help prevent these whether it’s that your site is attacked by a malicious script, spammed or even directly attacked for it’s data or to commit fraud.

It is not just hackers and spammers you need to worry about. Hosting companies can experience outages, floods, electrical problems and more. If your only backup is located within the same data center, any major incident that occurs there could mean that your website and the backup of your website are lost. This effectively drops the value of your website to zero.

And let us not forget about human error 😉

Hackers

Hackers are all over the web. They usually use their skills to try and steal credit card information but a lot of people choose to hack sites because it proves how good they are, and it may even cause a bit of trouble as well. It doesn’t matter how big you are or how much security you have, things can happen at any time and by having a website backup in place, you can be sure to make a difference.

Minimising Damages – Backup and Security

If you log into your site one day and you are greeted with an error, time again then you will probably get a sinking feeling in your stomach. The feeling that tells you that something is wrong, and before you know it, you come to terms with what has just happened. If you don’t have a website backup in place then this could mean serious problems for you later down the line and for this reason, it is always important to make sure that this is the case.

One way to keep your website more secure would be to keep up to date with all the latest WordPress updates, but at the end of the day, this can only do so much for your security and if something catastrophic should happen then you might not be able to protect yourself against it. All of our Webmaster packages come with daily snapshot backups but If you don’t have a website backup in place then it might be a good idea to contact your agency to get one sorted.

For more information about backup and security or to see how we can help keep your website fast, backed up, secure and up-to-date please don’t hesitate to get in touch today

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