Category: Security

Vulnerability Updates now available

As an add on to our WordPress Webmaster support we are now offering specific vulnerable updates as an add-on to our Webmaster service.

For just an extra £25/month+vat (or £250/year+vat) we’ll lock down your WordPress plugins, themes and core files from known security exploits which, combined with the resilient hosting, backup, security and monitoring services that make up WordPress Webmaster Support make Spotlight Studios one of the most robust WordPress platforms available.

What are vulnerability updates?

Updates are usually a mix of security, functionality and efficiency but sometimes there are specific updates released to patch a known vulnerability within the plugin that might put your website at risk. These vulnerabilities should be updated as soon as possible before this weakness is exploited – a known vulnerability is one that has been publicly released and puts any website that uses it at risk.

How do we do it?

As part of our Webmaster support we perform ‘Safe Updates’ on your website. This means that we’ll take a backup of your website before we start updating anything and if we detect any issues during or with the website process we’ll roll back the website and investigate further.

How soon will your website be updated?

We’ll ensure that vulnerabilities are patched with 72 hours of becoming available. These may include WordPress, Plugin or Theme updates however any other files that are also out of date will be updated on the next regular schedule.

How do I know if this is for me?

This add-on goes particularly well with our Quarterly or Monthly updates as it ensures a balance between the general security and maintenance that regular updates provide with the additional peace of mind that if anything that any recognised threats are immediately patched.

More Information

Please get in touch if you have any questions about this add-on whether you would like to add it to your existing WordPress support or maintenance plan or start a new WordPress Webmaster Support package for your website.

How secure is your password?

Password security is becoming a more integral part to our everyday lives. The majority of people reading this will use very common passwords, rarely more than 8 characters in length and often a word that is closely linked to themselves. So what can we do to protect our online identities especially when everything we seem to do nowadays requires a login, not to mention they are all supposed to be different. Well here are a few easy steps to help you to a more secure online world:

  1. Avoid family member names, pets, memorable dates etc
  2. Avoid the “remember my password” option in your browser, it’s generally not that safe.
  3. Prepare a unique “Master Password” (for point 4) – and never forget it…
    • Use a random/foreign/made up word/sentence
    • Combination of Upper/Lower case letters
    • Use numbers and Special Characters
  4. Set up a password manager – We recommend LastPass Then you will only ever have to remember your “Master Password” (doesn’t that make life easy)
  5. Use 2 factor authentication whenever it is made available to you: This adds an extra layer of security by using a phone application such as Google Authenticator as an additional password check when you log in for the first time on a new browser. The below applications are a few that use this method.
    1. Lastpass
    2. Gmail
    3. Dropbox

Lets take a look at some passwords concepts for a “Master Password”

Bad Idea Getting Better Respectable Congratulations – You’re one of us
james1 J@m3s746 +!J@M&5]#597 T@K3@L0ngS3^t@nc3&ampMa|<!tUR0//// (Take a long sentence and make it your own)
bruno9 Brun0613 Bru^0!+29466
facebook01 F@c3B00k530 /*F@c3B0O|<*/874

Hope for the best, plan for the worst! Backup and Security

You have probably heard a lot of people talk about how important it is to have good backup and security for your hard drive and computer in case something goes wrong, but at the end of the day, the same concept applies to your site as well and there are plenty of things that you need to look out for.

Bad things can happen

Unfortunately bad things can happen. Websites are attacked every single day and although measures can be taken to help prevent these whether it’s that your site is attacked by a malicious script, spammed or even directly attacked for it’s data or to commit fraud.

It is not just hackers and spammers you need to worry about. Hosting companies can experience outages, floods, electrical problems and more. If your only backup is located within the same data center, any major incident that occurs there could mean that your website and the backup of your website are lost. This effectively drops the value of your website to zero.

And let us not forget about human error 😉

Hackers

Hackers are all over the web. They usually use their skills to try and steal credit card information but a lot of people choose to hack sites because it proves how good they are, and it may even cause a bit of trouble as well. It doesn’t matter how big you are or how much security you have, things can happen at any time and by having a website backup in place, you can be sure to make a difference.

Minimising Damages – Backup and Security

If you log into your site one day and you are greeted with an error, time again then you will probably get a sinking feeling in your stomach. The feeling that tells you that something is wrong, and before you know it, you come to terms with what has just happened. If you don’t have a website backup in place then this could mean serious problems for you later down the line and for this reason, it is always important to make sure that this is the case.

One way to keep your website more secure would be to keep up to date with all the latest WordPress updates, but at the end of the day, this can only do so much for your security and if something catastrophic should happen then you might not be able to protect yourself against it. All of our Webmaster packages come with daily snapshot backups but If you don’t have a website backup in place then it might be a good idea to contact your agency to get one sorted.

For more information about backup and security or to see how we can help keep your website fast, backed up, secure and up-to-date please don’t hesitate to get in touch today

Importance of Website Backup

You may have heard a lot about people losing data from their hard drives because they haven’t backed them up properly and the same goes for your site. You may be thinking that the chance of something going wrong with your site is very slim, but the truth is that if your site is online, it is always at risk and this is something that you want to limit as much as possible.

So why would you need to back up your site?

Hackers

Hackers are out to get into any site that they can. It doesn’t matter how much money you make or how many products you sell, if they can get access to your site, they will most likely use it to their advantage. Even if there is no data to steal, they may inject malicious code that infects your visitors and puts a black mark against your domain killing any ranking you have and potentially putting you in a very difficult legal position. This kind of compromise of the overall security of your site can mean the end of a company but by creating a backup copy, you can help to get your site live again while you deal with the security issue.

We have several packages available to help prevent this in the first place.

Updates

You may need to update your site but when you look at the sheer amount of features that are available, you may start to realise that now and again, something can and will go wrong. You can get problems between WordPress updates and older themes and plugins as well as conflicts between certain plugins and themes themselves. This isn’t anyone’s fault but it does mean that you’ll need to spend time and resources fixing the problem. When you have a backup, you don’t need to worry about this because you can just roll back and have everything as it was before the update occurred.

Of course you should know about The importance of keeping WordPress up to date in the first place, but it’s also important to have a safety net.

These are just a few reasons why you should have a website backup and there are plenty more available, so contact us today to find out more about how we can help you..

Importance of Website Monitoring

Getting your website monitored properly is vitally important if you want to reap the biggest benefits and it is actually easier than ever to do this for your own site. All you need to get started is a website monitoring service and you’d be surprised at what a difference it can make to your own site. Why don’t you take a look below to see what benefits it can offer you as well as some information as to how it could help your site.

False Positives

Sometimes you may get an alert that there is something wrong with your site. Of course this can be very annoying and frustrating when it turns out that it is just a false positive, but when you hire a reputable company for the job, you don’t need to worry about this at all. When you do get an alert, your monitoring service will go into an advanced checking process which means that you won’t experience any downtime.

Domain Monitoring

Another reason why website monitoring is important is because you can see the date that your domain expires as well as the lock status. This means that you will never miss out on renewing your domain and it also means that you are sent an alert when your domain is about to expire.

Security and Updates

Another major benefit of website monitoring is the added security that you get. Many monitoring services will also include virus and malware scanning and this is priceless when you think about all the customer data that you may have stored on there or spam that can be avoided. Regularly monitoring for (and applying) updates is also extremely valuable (part of our Webmaster service) and you will also find that this helps to minimise downtime as well, because you don’t need to worry about old or insecure plugins being exploited or causing server issues. Contact your website monitoring provider today to find out more.

For more information about how we can help monitor your website for uptime, security and malware please get in touch.

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